Account and data

Delete your K53 Ready account

You can request permanent deletion of your K53 Ready account and associated learner data from inside the app or by emailing our support address.

How to request deletion

  1. In K53 Ready, open Profile, choose Request account deletion, and follow the support prompt.
  2. Or email bluepetersa@outlook.com from the email address linked to your K53 Ready account.
  3. Include the words K53 Ready account deletion. Support may ask you to confirm account information, but will never ask for your password.

What will be deleted

  • Your K53 Ready sign-in account and active sessions.
  • Your account profile, learning preferences and access status.
  • Your saved study, practice, quiz, mock-test and progress data.
  • Support information that does not need to be retained for a lawful reason.

What may be retained

Limited payment, tax, fraud-prevention, security, legal or resolved-support records may be retained where reasonably required. Retained records are restricted and are not used to keep your learner account active.

Processing time

We aim to complete a verified deletion request within 30 days. If identity verification or a lawful retention requirement delays part of the request, support will explain what remains and why.

Before you request deletion

Account deletion is permanent. You will lose saved learner progress and access linked only to that account. Uninstalling the app does not delete your K53 Ready account; use one of the request methods above.